At Fashion Flairs LLC, we want you to be completely satisfied with your purchase of our stylish bags. If for any reason you’re not happy with your order, we offer a straightforward return and refund process. Please review the details below for a smooth experience.

1. Returns

We accept returns on unworn, unused, and undamaged items within 30 days from the date of purchase. The following conditions must be met for your return to be eligible:

  • The item must be in its original condition, with all tags and packaging intact.
  • The product should not have been used, worn, or damaged.
  • You must provide proof of purchase (order number, receipt, or email confirmation).

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at randall@fashionflairs.fun or call +1 520-536-5030. Be sure to include your order number and the reason for your return.
  2. Return Authorization: Once your return is approved, we will provide you with a Return Authorization Number and instructions on how to return your item.
  3. Ship the Item: After receiving the Return Authorization Number, ship the item back to us. The customer is responsible for return shipping costs unless the item is defective or incorrect.

Please Note: We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item without tracking.

2. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund is approved or rejected. If your return is approved, a refund will be issued to the original payment method.

  • Refund Processing: Refunds may take 7–10 business days to process and appear in your account, depending on your payment method and financial institution.
  • Non-Refundable Items: Items that have been used, worn, or damaged are not eligible for a refund. Sale items, gift cards, and custom-made products are also non-refundable.

3. Exchanges

If you wish to exchange an item for a different style, size, or color, please contact us. Exchanges are subject to availability, and the return process is the same as for refunds. If the exchange item costs more, you may be required to pay the difference.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately. We will either send you a replacement or issue a full refund at no extra cost. Please provide photos of the damaged or incorrect item to help expedite the process.

5. Shipping Costs

  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Original Shipping Fees: Shipping fees paid at the time of purchase are non-refundable.

6. Contact Us

If you have any questions or need assistance with your return, please reach out to us:

Fashion Flairs LLC
Email: randall@fashionflairs.fun
Phone: +1 520-536-5030
Address: 2031 W Colorado Ave, Colorado Springs, CO 80904